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In the San Francisco Bay Area? I spoke with KPIX CBS 5, and they would like...
After receiving several private emails from visitors to the ChangeInTerms site, I sent an email to KPIX CBS 5 and subsequently heard back and had a phone conversation with Investigative Producer...
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It’s about trust, and leadership. Until then, to those of you in Kennesaw,...
According to an article in the Atlanta Journal-Constitution, Chase will be liquidating a customer service center in Kennesaw, Georgia (a suburb of Atlanta), by mid-year, 2010. The center has been...
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Where’s the “Chase executives lied about opt outs” headline? It’s more likely...
Obama administration officials plan to meet with credit card company executives at the White House next Thursday, April 23, 2009. Various reports leave it unclear as to whether or not the President...
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PRODUCT SAFETY RECALL: Chase credit cards “unsafe,” pose “risks of...
According to its Website, the U.S. Consumer Product Safety Commission (CPSC) is “charged with protecting the public from unreasonable risks of serious injury.” When contemplating product safety, most...
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California Chase Branch Managers get lesson in freedom of speech — Motorists...
According to a (March 30, 2009) Chase press release entitled, “Chase — California’s New Bank – Unveils Name, Octagon on 708 Bank Branches, 2,003 ATMs,” Chase California branches can be found in “324...
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Would Thunderbird School of Global Management’s faculty sensibilities really...
NOTE: I started my work on this post yesterday, and was interrupted by the fact that I needed to embark upon my weekly 300 mile commute (each way), back to my home in Tennessee (we remain imprisoned by...
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SVP of Customer Service at Chase —“Please just transfer your accounts to...
I received a very unusual submission for moderation for the “Your Rant Here” section of the ChangeInTerms.com site (time stamped at 11:37.m. last night, October 24, 2009). The email address given by...
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What Chase did to these military families turns my stomach
My most recent posts were months and months ago. In them I explained that I have been busy meeting my ordinary obligations, teaching, commuting, and especially trying to catch-up on scholarly...
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A ONE HUNDRED MILLION DOLLAR CHASE CREDIT CARD SETTLEMENT VS. Celebrity...
Several months ago, while I was actively looking for a new web hosting service, I lost the ChangeInTerms.com site (by only a few days). I had a backup of the site’s database and files, but lacked the...
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SunTrust’s increased minimum balance requirement backfires
When I received my SunTrust checking account statement a couple of months ago, I read a notice that it would be raising the minimum balance requirement from $500 to $1500 to avoid a fee; as an...
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